Frequently Asked Questions
Which gemstones do you sell?
We offer Cat’s Eye, Red Coral, Yellow Sapphire, Ruby, Zircon, Pearls, Blue Sapphire, Hessonite, Emerald, Opal, and Keshi Pearl.
Are your gemstones natural or synthetic?
All our gemstones are natural. Treatments, if any, are disclosed. We do not sell imitations.
Do you provide certificates?
Yes, our gemstones include certificates from trusted gemological labs or in-house experts.
Why do prices vary for the same gemstone?
Origin, clarity, cut, carat weight, and treatment influence gemstone value.
Which gemstone is right for me?
Each gemstone is linked to a planet. Example: Blue Sapphire for Saturn, Ruby for Sun. We recommend consulting an astrologer.
Do you energize gemstones before sending?
On request, we can cleanse and energize gemstones before dispatch.
Can I wear gemstones without consulting?
You can wear for beauty/healing, but for astrology we suggest expert advice.
What if a gemstone doesn’t suit me?
You may discontinue use and return it within our return window.
How do I place an order?
Choose your gemstone, add it to the cart, and checkout securely.
What payment methods are accepted?
We accept debit/credit cards, UPI, wallets, and net banking.
Is payment secure?
Yes. All transactions are encrypted via trusted gateways.
How quickly will my gemstone ship?
We dispatch within 1–2 business days. Tracking is provided.
Do you deliver across India?
Yes, we ship to all major cities and towns in India via reliable courier partners.
How do you ensure safe delivery?
Gemstones are securely packed in protective boxes and shock-absorbing pouches for safe delivery.
Can I return a gemstone?
Yes, returns are accepted within 7 days if unused and in original condition.
Are customized requests returnable?
Currently we only sell loose gemstones, all covered by our return policy.
What if my gemstone arrives damaged?
Contact us with photos and we’ll arrange a replacement or refund as per our 'Return & Exchange' policy.
How do I care for my gemstone?
Avoid chemicals and perfumes, clean with mild soap and water, and store separately.
Do gemstones need special care?
Yes: Pearls/Opals are delicate, Emeralds need gentle handling, while Sapphire & Ruby are harder but should avoid knocks.
Are your gemstones ethically sourced?
Yes, we source responsibly from trusted suppliers.
Do you offer astrology reports?
We provide gemstone suggestions, but for detailed astrology, please consult an astrologer.
Do you have a physical store?
Currently we are online-only, ensuring wider access and better pricing.
Do prices include taxes?
No, taxes will be added at checkout. No international shipping currently.